<p>Whether you''re dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. <b><i>Giving Effective Feedback</i></b> quickly walks you through the basics of delivering feedback that gets results, including:<li>Choosing the right time to talk<li>Engaging in productive dialogue<li>Helping both star and struggling performers<li>Developing a plan for effective follow-up</ul></p><p>Don''t have much time? Get up to speed fast on the most essential business skills with <b>HBR''s 20-Minute Manager</b> series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.</p>