<p>"If parents read this book, they'll make it mandatory!" <br/> Barbara A. Duneo, Mediator Coordinator, PTA, Neil Armstrong Elementary School Scranton, PA</p><p>Learn to understand conflict and find solutions in a proven step-by-step process. This training course has been developed for educators, students, and parents for easy and quick implementation in elementary or secondary grades.</p><p>This comprehensive guide offers everything you need to initiate a peer mediation program in your school:</p><ul><li>A step-by-step implementation guide </li><li>Proven ready-to-use marketing strategies </li><li>Concise training program for administrators, faculty, and students </li><li>Effective program evaluation methods </li><li>Tips for expanding an existing program<br/></li></ul><p>In this easy-to-follow format, Gilhooley and Scheuch provide all the tools necessary to create a dynamic program. Included are a sample three-day training agenda, role-playing scripts, sample behavior plans, and rea