<B>This expanded and revised version of the best-selling <I>Universal Methods of Design</I> is a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design.</B><BR/><BR/> The text and accompanying photos and graphics of this classic resource are delivered in a <B>concise and accessible format </B>perfect for designers, educators, and students. <B>This new, expanded edition includes updated information on scenarios, secondary research, territory maps, and other chapters. </B>The addition of <B>25 new chapters</B> brings fresh relevance to the text with innovative design methods that have emerged since the first edition, such as backcasting, behavioral design, horizon scanning, and transition design.<BR/><BR/><I>Universal Methods of Design, Expanded and Revised</I> distills each method down to its essence, in a format that helps design teams select and implement