<p><b>Learn how to increase your emotional intelligence with five simple tools</b></p><p>It''s no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It''s easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal''s step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life. </p><p>You''ll learn how to:</p><ul><li>¿Read¿ other people<li>Make powerful connections<li>Defuse arguments and conflicts<li>Repair wounded feelings<li>Understand nonverbal cues<li>Build stronger, more satisfying relationships</ul><p>Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into t