The Challenger Customer av Matthew Dixon, Brent Adamson, Pat Spenner, Nick Toman

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<p><b>From the authors of the internationally-bestselling business classic <i>The Challenger Sale</i><br></b><br>''A handbook of practices that will help you get into your customers'' heads, deliver good value, and win the sale'' Daniel H. Pink, author of <i>To Sell is Human </i>and <i>Drive</i><br><br><b><i>---------------------------------------------------------------</i></b><br><br>In <i>The Challenger Sale, </i>Matthew Dixon and Brent Adamson overturned decades of conventional wisdom with a bold new approach to sales. Now they reveal something even more surprising: the highest-performing sales teams don''t focus on friendly, attentive customers. Instead, they target challenger customers.<br><br>Challenger customers are sceptical, less interested in meeting and ultimately indifferent as to who wins the deal. But they also have the credibility, persuasive skill and will to challenge the status quo that will get a deal to the finish line far more often than customers who are easier t