Tackle Office Nightmares

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<p><b>A clear guide that offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.</b><br><br>While we''d all like a quiet life, there are some workplace situations that can''t be ignored. Both virtually and in offices, bullying and discrimination remain problems for many organizations and their employees.<br><br>At the same time, key customers can be ever more demanding, won''t take no for an answer and aren''t afraid to tell you so. <i>Tackle Office Nightmares</i> offers solutions and step-by-step advice to navigating these issues and maintaining a harmonious working environment. It features step-by-step guidance, top tips, common mistakes and advice on how to avoid them, summaries of key points and lists of handy books and weblinks.</p>