Systems Design

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<P>The ground-breaking Shingo Model of 2008 introduced principles, systems, tools, and results. At that time, however, the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result, organizations developed their own concept of systems. Some organizations have identified hundreds of systems and tools. In fact, the distinction between a system and a tool was not clearly defined until recently with the introduction of the Shingo SYSTEMS DESIGN workshop and the information discussed in this book.</P><P></P><P>With the development of the workshop, the Shingo Institute is now teaching the three essential systems-work, improvement, and management-as well as the five required communication tools that are necessary to improve an organization. You''ll find that when these systems are formalized, they work together to help create organizational excellence.</P><P></P><P>With <B>Systems Design: Building Systems that Drive Ideal Behavior</B> y