Supercommunicators

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<b>From the <i>New York Times </i>bestselling author of <i>The Power of Habit</i>, a fascinating exploration of what makes conversations work, and how we can all learn to be Supercommunicators at work and in life</b><br><br>We all know people who are capable of connecting with almost anyone. They’re the ones we love talking to, who we turn to for advice, who <i>hear</i> what we are trying to say and make us feel seen.<br><br>What do they know about conversation that makes them so special?<br><br>Supercommunicators, Charles Duhigg argues, understand that whenever we speak, we’re actually participating in one of three conversations: practical (<i>What’s this really about?</i>), emotional (<i>How do we feel?</i>), and social (<i>Who are we?</i>). If you don’t know what <i>kind</i> of conversation you’re having, connection is hard.<br><br>Skilled communicators know the importance of recognizing—and then matching—each kind of conversation, and how t