Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, reco av Meryl Runion, Susan Fenner

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<p><b>THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME</b></p><p>As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.</p><p><i>Perfect Phrases for Office Professionals</i> has hundreds of ready-to-use phrases for any situation you¿re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:<ul><li>Establish a quality relationship with your manager<li>Clarify and manage assignments<li>Get results without formal authority<li>Handle customer complaints like a pro</ul>