Mismatch av Kat Holmes

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<b>How inclusive methods can build elegant design solutions that work for all.</b><p>Sometimes designed objects reject their users: a computer mouse that doesn''t work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion. In <i>Mismatch</i>, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods—designing objects <i>with</i> rather than <i>for</i> excluded users—can create elegant solutions that work well and benefit all.</p><p>Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his “Wall of Exclusion,&