<EM>Manual of Business Italian</EM> is the most comprehensive, single-volume reference handbook for students and professionals using Italian.<BR>Designed for all users, no matter what level of language skill, this manual comprises five parts: <BR>* A 6000-word, two-way Glossary of the most useful business terms <BR>* A 100-page Written Communications section giving models of 50 letters, faxes and documents <BR>* An 80-page Spoken Situations section covering face-to-face and telephone situations <BR>* A short Reference Grammar outlining the major grammar features of Italian <BR>* A short Business Facts section covering essential information of the country or countries where Italian is used <BR>Written by an experienced native and non-native speaker team, this unique volume is an essential, one-stop reference for all students and professionals studying or working in business and management where Italian is used