<b>''I found the content easy to read, and I could hear Jennifer saying this to me. There are lots of good insights and experiences that she shares with the reader that are very helpful in leading change.''</b><i>Steve Green, Director of Business Programs, Microsoft</i><p><b>''Insightful, educational and to the point, excellent read, provides real world, some great experiences and lessons learn all of which can be re-applied quickly and effectively in the real world, well done, Great book.''</b><i>Andrea Jones, Director of Treasury at Association of Change Management Professionals UK Chapter</i></p><p>In a world defined by dramatic technological and economic shifts, business organizations large and small are finding themselves having to adapt and transform at an unprecedented pace. While these demands have led to numerous theories of change management ¿ often with over-complicated methodologies and purely technology-focused approaches ¿ the fact remains that change is primarily about p