From leading skills expert Richard Nelson-Jones, this bestselling book is the ideal companion for any trainer or trainee wanting to acquire and develop the counselling skills key to effective therapeutic relationships. </p><p></p><p>Using an easy to follow, three-stage model, this fourth edition provides the answers to those all important questions: </p><p></p><p>- what are counselling skills and why are they important?</p><p>- how can I become more skilled and put the skills I have learnt into practice?</p><p>- what skills will help me manage crises and work effectively with diversity, ethical issues and dilemmas? </p><p>- how can I help my client to develop their own self-helping skills and maintain change after the counselling relationship has terminated? </p><p></p><p>Accessible, practical and concise, this new edition is packed full of up-to-date case examples, more material on self-care and diversity, as well as a brand new chapter on "Using Technology in Counselling". This is th