Incidental Trainer av Margaret Wan

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<P>"We have trained and trained. The employees still don¿t get it!" Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a waste of resources. Often, subject-matter experts are given training responsibilities because of their technical expertise; however, just as often, these subject-matter experts, or "incidental trainers," do not have a background in adult education, training, or facilitation. <B>Incidental Trainer: A Reference Guide for Training Design, Development, and Delivery</B> provides an evidence-based reference to successful training for subject-matter experts in any discipline who want to achieve the effectiveness of a professional trainer.</P><br/><br/><P>Organizations assume that subject-matter experts can train others, creating difficult situations for incidental trainers who may be at a loss on where to begin. This book guides incidental trainers through the process of training design, develo