How to Negotiate Effectively av David Oliver

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<p><i><b>How to Negotiate Effectively</b></i> provides tips, tools and techniques for getting it right. It explores and advises on every aspect of the negotiation process, including: tactics and counter-measures, handling deadlock, making concessions, enhancing your authority and getting the best deal.<br><br>This new edition also contains material on identifying true decision makers, and how to spot buying signals in negotiations.<br><br>An essential step-by-step guide, <i><b>How to Negotiate Effectively</b></i> will help anyone achieve a balanced ''win-win'' outcome every time.</p>