Hoshin Kanri for the Lean Enterprise av Thomas L. (Rona Consulting Group Mercer Island Washington USA) Jackson

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<STRONG>Winner of a Shingo Research and Professional Publication Award!<BR></STRONG><BR>At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of strategic planning and a tool for managing complex projects, a quality operating system geared to ensuring that organizations faithfully translate the voice of the customer into new products, and a business operating system that ensures reliable profit growth.<BR><BR>The true power of hoshin kanri, however, is two-fold -- it is a superior organizational learning method as well as a competitive resource development system. <P><B>Hoshin Kanri for the Lean Enterprise</B>, by Tom Jackson, explains how you can implement, identify and manage the critical relationships among your markets, design characteristics, production systems, and personnel to satisfy your customers and beat your competition. <P><B><U>This practical workbook provides¿</U></B><UL><LI>A new understanding of hoshin kanri as a