Brian McLaughlin joined HMV as an assistant in its Portsmouth branch, when the company was one of a number of medium-sized names in record retailing, with little more than a dozen outlets dotted around the country. By the 1980s, he had worked his way up to become its director of operations, overseeing the expansion that made it a firm fixture on the country¿s high streets. After a career spanning nearly 40 years, having successfully managed a business achieving sales of nearly ¿2 billion. This is Brian McLaughlin¿s memoir, ex-head of HMV. It will comprise his complete autobiographical story with the history of HMV.