<P>"The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce."</P><P>Rich Sheridan, CEO, Menlo Innovations; author of <I>Joy, Inc. and Chief Joy Officer</P></I><P>"A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick."</P><P>Pascal Dennis, president, Lean Pathways Inc.; author of <I>Lean Production Simplified</I>, <I>Andy & Me</I>, <I>Andy & Me and the Hospital</I>, <I>Getting the Right Things Done</I>, and <I>The Remedy</P></I><P>"In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!"</P><P>Alan Robinson, co-auth