<p>The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features:</p><p>Nine key principles of effective coaching and mentoring, showing how to apply them</p><p>Discussion of differences between coaching and mentoring across different contexts and sectors</p><p>Ideas about how to be an effective coach or mentor and how to be an effective client</p><p>Self-development checklists and prompts, and a wealth of interactive case material</p><p>New chapter on useful approaches and models</p><p>The Skilled Helper model and how to apply it to coaching and mentoring</p><p>A range of tried and tested tools and techniques</p><p>Ethical issues, reflective practice and supervision</p><p>New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector</p><p>"So many people think that mentoring is simple ¿ you just pass on what you know