Co-Creation and Smart Cities av Shenja van der (University of Twente The Netherlands) Graaf, Le Anh (University of Twente The Netherlands) Nguyen Long

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<p>Cities are possibly the most dynamic and important administrative units today. Cities play big roles in addressing many of the complex challenges the world is facing today, including climate change, public health, and migration. This places pressure on public administration and the public sector, to do more with less, particularly at the local level where government services have the most direct impact on people''s everyday lives as well as paradigmatic societal shifts associated with the rise of platform economies and new consumption patterns which transform public service delivery whilst changing public expectations.</p><p><em>Co-creation and Smart Cities: Looking Beyond Technology</em> highlights ways to meet these new demands with a more robust value-based perspective on public service development and delivery, specifically via co-creation. Co-creation is a way to plan, execute and evaluate public service design and delivery for contemporary cities, a valid means to support the